What is E-Commerce?

Electronic commerce is business conducted online. E-commerce is bigger than just online sales, it is also an inexpensive way to communicate with customers that have conducted or will conduct business with you in person or over the phone.

What is the difference between E-commerce and other channels of distribution?

E-commerce is just another way to get products and services to customers. However, the biggest reasons are speed, the Internet is much faster. As well as locality, the Internet is local to virtually any country that has Internet access, unlike retail storefronts.

What kinds of products are purchased over the Internet?

E-Commerce has exploded since its very begginings. It would probably be easier to name products that aren't purchased online. To name a few of the big sales: Books, computer software and hardware, flowers, CD's/music and travel.

Is doing business, taking orders, more or less expensive on the net?

It can cost upto 75% less to take an order over the Internet versus the telephone and in a retail store, plus your "storefront" is open 24 hours a day, seven days a week.

What are some of the basics involved in determining whether or not it makes sense for a business to consider e-commerce applications?

A business needs to determine what computer upgrades if any are necessary to be able to conduct business over the net.
What the focus of the site will be:

What is needed to get started with an online store?

Domain Name (www.example.com), Hosting Service, Funds Processing, Web Software (browser, email), all are services offered by the IVI.

Does a business have to have its own domain name?

No, an IVI business can use the IVI address until it is ready to have its own. If you decide you would like a domain name, we are happy to help you with the process.

How can money be accepted when doing e-commerce transactions?

You want to accept money in as many ways as possible -- checks, money orders, electronic checking, digital cash and credit cards.

How do I as a small business owner, make all of these decisions?

The IVI can help you through a business assessment check-list and give you many options to choose from so that a plan customized for your business needs can be developed. Are you ready to get started?